Customer Service Triumphs – September, 2017

smg_logoSeveral Safety Management Group associates were recognized for customer service triumphs during the month of September. Here’s a recap of the associates and the actions they undertook to receive tremendous feedback from their clients:


Shawn Magnetti, Chris McClung, Brian Alfred, Steve Adams, and Charlie Siebert were recognized for a CST on September 8th.

Shawn, Chris, Brian, Steve and Charlie have all been supporting a local utility company in Indianapolis since April. They’ve been staffed on 18 projects so far ranging from substation construction, contractor orientation, general project safety planning to T&D project safety support.

The overall feedback from the utility team members is that they cannot believe how responsive and take charge our group of Advisors are! Their hard work and dedication has opened the door to provide additional safety support to other areas within the company.

Join me in congratulating this group of advisors. I look forward to seeing what the future holds for this team.

Great Job Folks!


Dustin Quarles was nominated for a CST on September 11th.

Dustin has been supporting a local engine manufacturer since March, and has received very positive feedback from the client Safety Leader. Dustin is a self-starter and has done a great job overseeing various construction projects and developing a LO/TO program. This has led him to take on other projects within the company including a confined space entry program, and extending his stay on-site to work with their safety team.

Great job Dustin! Keep up the great work!


Congratulations to all Safety Management Group associates for all the valuable services and safety leadership they provide to their clients.

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