Customer Service Triumphs – June, 2018

Several Safety Management Group associates were recognized for customer service triumphs during the month of June. Here’s a recap of the associates and the actions they undertook to receive tremendous feedback from their clients:

 

Matt Davis was recognized for a CST on 6/6/18

Matt has been supporting a construction firm at an automotive facility expansion project and the Contractor Safety Coordinator has been very impressed with Matt and says he does an outstanding job representing Safety Management Group at that facility.

Way to go Matt!

 

Josh Swisher was recognized for a CST on 6/13/18

Josh went above and beyond to adjust his schedule and teach a confined space rescue class to a new client that was originally slated to have 24 attendees and ended up with 40 employees attending the classes that day. Josh spent an entire day with the group and the Client Safety Manager provided some very positive feedback…

“I just wanted to let you know that the confined space rescue class that Josh did went great!!! The employees loved it and said it was 100 times better than any past CSR classes they’ve ever had. Josh is a great instructor!!! My employees all commented on Josh. He was very thorough, energetic, and knowledgeable. Both the classroom and hands-on portions were excellent. We will most definitely be using the Safety Management Group from here on out for confined space rescue training.”

Excellent job Josh!

 

Congratulations to all Safety Management Group associates for all the valuable services and safety leadership they provide to their clients.

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