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Customer Service Triumphs – August 2018

Home 9 Uncategorized 9 Customer Service Triumphs – August 2018

Several Safety Management Group associates were recognized for customer service triumphs during the month of August. Here’s a recap of the associates and the actions they undertook to receive tremendous feedback from their clients:


Fred Etue was recognized for a CST on August 2nd

While working at a plant project in Georgia, Fred has made a great impression with the employees and his team. The client Regional Safety Manager said Fred is doing a great job and he would love to have him back on any of his projects. Most recently, the Regional Safety Manager offered us another opportunity due to Fred’s success at the plant. Being invited back is the most important part of Safety Management Group’s success and Fred is a great example of why!

Thanks for your excellent safety service, Fred!


Dennis Childress was recognized for a CST on August 8th

Dennis has been supporting one of our utility clients for only a short period of time, but during his time as a Regional Safety Advisor he has made a large impact in regard to the safety, health and well-being of the contractors he’s come in contact with. Dennis is an excellent resource and will go out of his way to train and help the contractor employees understand the why behind the rules and directives that they are required to follow.

Congratulations Dennis! Keep up the great work.


Chris Herbert was recognized for a CST on August 29th

Chris’ expertise and knowledge in Ergonomics has proven to be a great support to one of our clients working to introduce a new initiative for office safety across their many locations. Chris uses a computer-based training/assessment tool to evaluate office safety including workstation setup and then consult with individual employees to reduce office ergonomic exposures. The client was sure to report how impressed he’s been with Chris and the work he’s done with their team.

Nice job Chris!


Congratulations to all Safety Management Group associates for all the valuable services and safety leadership they provide to their clients.