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Customer Service Triumph — February 9, 2016

Home 9 Uncategorized 9 Customer Service Triumph — February 9, 2016

smg_logoIndianapolis – Mike Baugh is being recognized for a customer service triumph. Mike has been with his local client for only a short time, but received some tremendous feedback from a client contact recently that was associated with a shutdown project:

Mike did a great job of making sure all the details around the many contract firms were identified. He reviewed all contractors from an escort & preapproval standpoint.

He brought up the electrical incident on the previous shutdown and led a discussion on what the approach in the future should be.

In summary his actions were very proactive. Thanks for the great support.

Congratulations to Mike for his quick contribution and strong safety leadership he is providing to his client.