Customer Service Triumph — December 31, 2015

Indianapolis – Mark Towers, Brian Vermeulen, and Shannan Watt are being recognized for a customer service triumph. Mark and Brian visited 12 locations on behalf of their client earlier this year. The travel was all coordinated by Shannan Watt. Robb Tinney received a belated note of thanks recently from the client contact: During the months of June, July, and August …

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Customer Service Triumph — December 30, 2015

Indianapolis – Jason All is being recognized for a customer service triumph. Jason is providing services to a large facilities maintenance management firm in Indianapolis. His contact with the firm provided some great feedback to our office about Jason recently: I have been copying you on all the emails the last few weeks, but I really want to say personally …

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Customer Service Achievement Recipients for 2015

Indianapolis, December 11, 2015 — Safety Management Group Associates are recognized throughout the year for service to clients “above and beyond” through a customer service triumph recognition program. Examples of the successes recognized include delivery of safety services or adjustments made on very short notice. Some associates were recognized for taking extra time to make sure client’s needs are surpassed. …

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Customer Service Triumph — December 4, 2015

Litchfield, Illinois – David Reiter is being recognized for a customer service triumph. Two client contacts each provided great feedback this week on David for his work on their project located in Illinois: [I] Want to take this time to thank Dave Reiter for his efforts and guidance on the project. Great Team player and professional in the role of …

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Customer Service Triumph — December 2, 2015

Indianapolis – Randy Gieseking is recognizing Terrance Reese for a customer service triumph. Randy received a great note from Terrence’s client contact that is worth sharing: Today I asked Terrance very last minute to provide a monthly safety meeting for Noblesville. We have a monthly safety pack that is prepared for us to discuss, and due to my schedule I …

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Properly Computing Fall Distance: It’s Easy and It’s Important

By Doug Schumann Lead Advisor Fall protection devices such as shock-absorbing lanyards prevent an untold number of injuries and deaths on jobsites each year. However, a worker who doesn’t use the devices correctly will perform tasks with a false sense of security. Lanyards must be connected to anchorage points that provide enough height to accommodate the distance a worker may fall. …

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Spotters: A Critical Element of Site Safety

By Jordan Hollingsworth, CHST, CSP, CUSP Lead Advisor Reprinted from Incident Prevention Magazine (link) Many OSHA regulations call for someone on the job site to make sure that people, equipment and the site don’t come together in the wrong way. Generally known as a “spotter,” this person provides guidance so people don’t get hurt and things don’t get damaged. However, …

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Safer Woodworking is Rooted in Knowledge

Carpentry is one of the oldest and most enduring skills known to man. Many of the most rudimentary tools made by prehistoric people were intended for cutting and shaping wood. That’s no surprise, given wood’s abundance and versatility, as well as properties such as light weight, structural strength, and even the ability to float. While most of today’s large structures …

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Customer Service Triumph – November 13, 2015

Indianapolis – Nate Hazlewood is being recognized for a customer service triumph. Nate joined Safety Management Group in May and has served as the company’s Talent Acquisition Manager and undertaking efforts to identify and hire safety professionals for the company. Nate has performed spectacularly for the company and it’s no surprise that he’s receiving tremendous feedback from a recent new …

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SMG Associate Named Indiana Chamber Volunteer of the Year

(INDIANAPOLIS) — Safety Management Group’s Vince Plank has been named by the Indiana Chamber of Commerce as a 2015 Volunteer of the Year. Plank was recognized at a mid-day luncheon at the Indiana Convention Center on November 4 and received recognition in the November issue of “Biz Voice”, the official magazine of the Indiana Chamber (click here). Congratulations to Vince …

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